|
| 
 enlarge | Brand: Sony
Category: CE
List Price: $99.95
Buy New: $23.42
You Save: $76.53 (77%)
New (14) from $7.00
Avg. Customer Rating:  37 reviews
Media: Electronics
Memorabilia: No
Batteries Included: No
Shipping Weight (lbs): 2
Dimensions (in): 0 x 0.1 x 0.1
MPN: RM-AX1400
Model: RM-AX1400
UPC: 027242690752
EAN: 0027242690752
Availability: Usually ships in 24 hours
|
| Customer Reviews:
 Major Disappointment February 15, 2007
5 out of 11 found this review helpful
This purchase led to a major disappointment in the product, the Sony Website, and Sony Customer "Support". The Sony Website said the Sony RM-AX1400 was compatible with my Sony TV. (I went to sonystyle.com and used their search function, entering the model of my TV & "Remote Control". The RM-AX1400 showed up in the list (of 3 items). I clicked on the RM-AX1400 and opened the product description page. I then selected the "Compatibility" tab on the RM-AX1400 page, and confirmed that it listed my model Sony TV in the compatibility list. Sounds good... I ordered the Sony RM-AX1400.
I received the RM-AX1400 a few days later, and as other reviews have stated, the product is useless unless you set it up with the included software. So, I installed the software, only to find that it asks you to use the "original" remote to program the RM-AX1400. If you don't have the original remote, you can choose the "Brand" of TV (i.e. "Sony), but that didn't work. The Website doesn't say that you must have the original remote for the RM-AX1400 to be compatible with the Sony TV Listed on the "Compatibility" page, so I called Sony, thinking their Customer Service could walk me through this. After several calls, talking to different levels of support and managers, Sony confirmed that the Sony RM-AX1400 was not compatible with the Sony TV which was listed as compatible on the Sony Website, UNLESS you have the original remote. When I asked why their website said it was compatible without stating you had to have the original remote, I was told that by the support assistant that he didn't know who did the website. I talked to a manager, and was able to get a "sincere apology." I won't draw any conclusions about deceptive advertising, I will just state the Facts: The RM-AX1400 did not work with my Sony TV, some/not all functions worked with my Samsung DVD Player (using the original remote to program it), and it did not work with my Onkyo Receiver. Sony did offer to sell me an "original" remote for my Sony TV, for around $100 (list price,) so I could program the "compatible" Sony RM-AX1400.
Pros: I'm not creative enough to come up with anything.
Cons: I don't have a sling and 5 small stones.
 Best for the money August 14, 2007
5 out of 5 found this review helpful
I bought this remote after reading all of the reviews here on Amazon and elsewhere on the net. The two biggest beefs seem to be the 'almost impossible to use software' and how the remote doesn't feel good in your hand.
After I received this remote, I installed the software(very small program), connected my remote via the included USB cable, and within 15 minutes I had it almost perfectly configured to work with my Yamaha receiver, DVD player, Sony TV, and satellite receiver. It took an additional 10 minutes to program the buttons that were missed by the wizard. I am not a software engineer by any means.
IMO holding the remote feels just fine. It doesn't cut into my hands, and it's not oblong or difficult to hold. In fact, the remote feels like quality to me. It isn't light like the cheapy remote that came with my TV. It has a heft that speaks to its quality construction. My wife loves this thing.
I'm thinking this is one of those 'deep' products that turns a lot of folks off. The manual is not color-coded and you do have to have at least a rudimentary understanding of what a learning universal remote is. If you are willing to take some time and understand the software, you'll find there is very little this remote can't do. In fact, if you aren't scared of editing XML, you'll find this remote is among the most configurable ones out there!
The only and I mean ONLY negative thing I can think to mention is Sony's choice to use small buttons for the up, down, left, and right navigation cross. These buttons are essential when surfing satellite TV and I would have liked to have had larger buttons.
Bottom line is I couldn't find a better remote under $50.
Bad feel August 27, 2006
4 out of 5 found this review helpful
I totally agree with the prior review about the bad feel of this remote. It is very wide in your hand and has sharp edges. The most frequently used buttons start to wear on you fingers as well.
What I find is that the signal is fairly weak. So, you have to press each button multiple times and for a long time to get most devices to react well (and I have all Sony gear).
The software did have a learning curve, but does work okay. The wizard that it takes you through is worthless. It needs you to fully define every button you may use in your lifetime upfront or it errors out and can not proceed. I finally added a bunch of fake information just to get around the stupid thing. Once you get to the actual application, it is fairly straightforward and you can set it up fine.
Pros: not sure I have any yet
Cons: cumbersome feel, too wide and sharp, bad software wizard
I would pass on this next time.
 Amazing Remote, Great Value! October 19, 2007
4 out of 4 found this review helpful
Read all the reviews, but for $21, said WTH and was prepared for the worst. Loaded the software on the laptop in front of the TV, gathered up all the remotes. Except for 1 remote, Onkyo HTS, RM-AX1400 had the codes. However, on the Sony DVD player, only the basic functions worked and I ended up assigning around 10 keys. It took about an hour to set up all the functions but afterwards, I was a happy camper. Xpress functions are awesome, I love the ability to customize macros endlessly.
I suppose for those without the original remote, things would not go as easily. My wife doesn't appreciate it, of course, but it's a guy thing. Overall, extremely satisfied with the product. As some have mentioned, it is a lot bigger than most remotes, but not unruly,and it feels like an expensive product.
I love this remote November 27, 2007
3 out of 3 found this review helpful
I got it for $10 and with all the bad reviews I figured it was worth a shot. Well I found that it didn't have the codes for all of my devices, but with a little bit of effort I was able to program the individual buttons to the device. It's now my primary remote. That said, I definitely wouldn't pay a whole lot for this remote. It does take a bit of effort to set up and if you don't have a computer near the TV then programming this can be inconvenient.
|
|
|
2005-2007 Zone1electronics All rights reserved.
| |
