I called Phillips customer service. Even though I had registered my product, I was told that my only option was to replace this unit with the same model AND it would cost me a bunch to do so. No thanks, I'm going with another brand.


This is a terrible DVD player   June 16, 2006
 1 out of 1 found this review helpful

It is very difficult to get the player to play many of my DVD titles that work just fine elsewhere. It also takes an abnormally long time for the unit to recognize and play a DVD. It responds sluggishly to commands and it frequently just freezes and will not respond to any commands. I would stay away from this thing.


Better late than never ...   August 12, 2006
 1 out of 1 found this review helpful

We needed to know if this unit (Philips DVD 782C) was compatible with DVD+RW disks so I Googled it and found this Amazon listing.

We were totally amazed to find the reviews we found ... and wish we had done this years ago INSTEAD OF SPENDING ALL THIS TIME STRUGGLING WITH THIS POOR EXCUSE OF A DVD PLAYER. We have spent countless hours MR. Clean'ing and SkipDr'ing disks just to get them to play (and sometimes even that didn't work).

Just in case anyone else comes along, take the excellent advice given several times in this collection of reviews ... RUN THE OTHER DIRECTION WITHOUT QUESTION IF SOMEONE OFFERS YOU THIS DVD PLAYER.

Now, we do NOT believe this is a fundamental problem with Philips. We have, and have had, many fine products sold by Philips. We are guessing this particular DVD player was the result of some very poor product planning that went very badly before, during and after the fact. Hopefully the person(s) responsible has (have), per usual corporate practice, been promoted farther up the ladder where they can no longer inflict this kind of pain on Customers.


P.S. We tried to give this product "0" stars but Amazon requires at least "1" star. Probably a quid pro quo agreement of some sort we imagine.


Junk   August 3, 2002
I have to agree with everyone here. Skipping, freezing, slow loading, and no load-up at all. We purchased our Philips DVD player as part of the home theater package. We love the receiver portion of the theater package but hate the DVD player. I think Best Buy wishes I didn't purchase the 4 year extended warranty package because it is going back for the second time in five months and I have every intention of taking it back every time until they know me by name. My procrastination and the long lines at Best Buy have stopped me from taking it in months ago. If you own one of these, don't think that it is the DVD disk that is bad because every time I thought it may have been a bad rental, we ended up plugging in our portable DVD player and finished watching the movie, with no troubles. So, if you are looking at buying a DVD player, take the advise from many others and look somewhere else.