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 enlarge | Brand: D-Link
Category: CE
List Price: $899.99
Buy New: $608.29
You Save: $291.70 (32%)
New (38)
Avg. Customer Rating:  7 reviews
Media: Electronics
Autographed: No
Memorabilia: No
Shipping Weight (lbs): 6
Dimensions (in): 5 x 5 x 5
nv:Movie Resolution: 352 x 240
Movie Resolution: 704 x 480
Movie File Format: Motion JPEG
Movie File Format: MPEG-4
Computer Interface: 10/100 Mbps
Warranty: 1 year warranty
MPN: DCS-6620
Model: DCS-6620
UPC: 790069277078
EAN: 0790069277078
Availability: Usually ships in 24 hours
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| Customer Reviews:
| Showing reviews 6-7 of 7 | | « PREV | | |
 Dlink product Lifetime issue July 23, 2007
You may want to think hard before you buy this or any other expensive Dlink product.
I purchased my dlink 6620 1.5 years ago. The camera has developed a CCD imaging problem that always places 'purple' diagonal lines at the top of the screen.
I wanted to try and have my $700.00 6620 fixed. I called Dlink and their tech support gave me an RMA procedure. I was then informed, later via EMAIL that my 6620 was out-of-warranty. I knew this and the Tech support people knew this! Yet they gave me an RMA number. I was ready to ship it back but decided to call Dlink again.
The RMA department told me that the technical department never checks if a product is in warranty. What a way to run a company. Dlink also said that they have no repair department, they just exchange (refurbished) cameras, if under warranty.
I then asked the RMA department if they would sell me a refurbished unit. They said NO. I then spoke with customer service. They said maybe I could buy a refurbished unit for up-to 75% of the original price. I was later informed, via EMAIL, that this was not allowed.
So the message is DO NOT buy Dlink cameras if you need them to work beyond the warranty period!
The RMA department Email is below:
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Hi Jim its out of warranty and we wont be able to service it. You could speak to as many Technicians but we still cant service your Product.
Thank You
J T
RMA
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 Underp;owered and imprecise July 9, 2008
This camera is a great novelty item. The picture is good, the optical zoom is nicer than just digital zoom, but it can not be considered worthy for serious surveillence. The unit does not have enough horsepower to deliver stable video when there is a lot of movement in the picture. What you get is a video image that pauses for a second or two, or three, while the audio continues (showing that the communications link is not the problem.
There are bugs in the firmware which have not been addressed. One specific bug can be seen when moving the camera to a defined location. Once the new position is reached the camera does not take the zoom level into account so camera movements are either too small or too large for the defined zoom level.
The steps between the zoom levels are much too large. The motor noise that can be heard when zooming in or out shows that the stepper motors are moving quite a bit. The result is that the camera zooms in or out quite a bit, while having more granularity would be so much more useful.
In summation, this is a great novelty item. This is an affordable entry level comsumer grade PTZ camera. It's a lot of money to pay for a buggy product that does not seem to have much support from the manufacturer.
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