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Plantronics TELEPHONE HEADSET SYSTEM ( S11 ) | 
 enlarge | Brand: Plantronics
Category: CE
List Price: $97.21
Buy New: $54.24
You Save: $42.97 (44%)
New (54)
Avg. Customer Rating:  20 reviews
Color: BLACK
Media: Electronics
Autographed: No
Memorabilia: No
Number Of Items: 1
Shipping Weight (lbs): 4
Dimensions (in): 9 x 5.8 x 4.3
Legal Disclaimer: Warranty does not cover misuse of product.
Warranty: 1 year warranty
MPN: S11
Model: S11
UPC: 017229116931
EAN: 0017229116931
Availability: Usually ships in 24 hours
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| Features:
| • | Ampliflier Required/Included - Universal amplifier included | | • | Description - S11 Telephone Headset System | | • | Monaural/Binaural - Monaural | | • | Noise Canceling Microphone - Yes | | • | Telephone/PC/Audio Device Compatibility - Compatible with most phones |
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| Editorial Reviews:
Product Description
Plantronics S11 Telephone Headset System offers hands-free convenience and comfort, and includes an over-the-head headset for stability with a noise-canceling microphone for superior sound clarity.
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| Customer Reviews: Read 15 more reviews...
 Nice when they work July 27, 2004
8 out of 10 found this review helpful
I have had two of these phones now. Each has been comfortable and functional. Both have died within a year. The headset is fine, but the telephone stops working. The buttons stop functioning. You can get a refurb off warranty for $35 but it is only good for a year or less.
Would be a great product if it lasted.
Disappointing January 26, 2006
6 out of 7 found this review helpful
First - a disclaimer: I know very little about telephone headsets, but decided to buy one because I had a series of long telephone meetings coming up.
I walked to my local Staples store, expecting to find a variety of prices and products - and thinking that I'd pay perhaps $30 to $50 at the low end of the market.
At the store, I found that only the computer-based headsets were that cheap - and the only model that worked on a real, old-fashioned land line was the Plantronics S11 on display (it was priced at $130 Canadian).
Since work was paying for it, I didn't mind spending the extra money, but expected that, at that price, the quality and ease of use would be quite high.
When I brough it back to the office and installed it, I found that:
- The regular handset and the headset cannot be plugged in at the same time. That means that every time I want to use the headset, I need to fumble around at the back of the unit to switch wires.
- The volume of both ingoing and outgoing conversation is very low - even when I turn up the volume controls to max. The people I spoke with complained enough that I switched back to my regular handset.
- The microphone, although it's somewhat adjustable, is short and inflexible enough that I can't get it very close enough to my mouth. When I try to move it closer, the earpiece turns and slips off my ear.
- The headset itself - that is, the plastic, adjustable arch and rubber pad opposite the speaker - is very awkward and prone to slipping off my head. It might have been better to design it like a regular two-sided earphone unit - so that it would be more balanced and stay secure.
I don't know whether these comments apply only to the S11 or to most headsets for traditional phones in general.
Overall, however, if I'd been buying the S11 with my own money, I would likely have returned it and just gone back to using the regular phone handset.
 Awesome Device if You can Set It Up! October 29, 2007
5 out of 6 found this review helpful
I work as tech support on a database product so I am on the phone ALL DAY. After 2 years of holding the phone to my ear while I write - I decided to look into headsets. My work place dumped $150 on a headset that didn't work and since then haven't bought another.
This is an awesome headset - if you can figure out how to set it up. It took me about 20 minutes to figure out how to get this working. Like most tech people I threw away the manual and just plugged everything in hoping that it would work. Well, the volume was super low - the listen/speak buttons didn't do anything - after a few other configuration settings I finally went back to the trash can to pick up the manual.
Set it up EXACTLY as the manual tells you to - Plug your phone's handset into the handset on the plantronics device - plug your plantronics headset into the south end of the plantronics device and then plug the plantronics telephone cord into your telephone's handset cord.
If you do that then the listen/speak volume will work - the mute button and headset/handset button will work allowing you to use your phone normally.
Once configured correctly callers told me they heard me VERY clearly - especially if I turned the Tx Level to hi. I have my listen volume ALL THE WAY DOWN and it is blasting my ear out.
If you do not set it up exactly as the manual tells you to - you will not be able to use your phone's headset, your phone's speakerphone, and your Plantronic's headset at your wish.
Read the manual - it is a must this time :) - this HEADSET ROCKS.
Not quite as good as other plantronics equipment July 20, 2005
4 out of 4 found this review helpful
I love plantronics, and have bought more than one product from them. I was very pleased with this one having all the control you could want (tone, incoming volume, outgoing volume) but a key ingredient, the wire to the headset, is too short and too easily twisted, making the headset more difficult to use than it should be. The holder for the headset is also a weak link.
Overall, for the price it is very good, but it does have these annoying limitations.
Works great for me October 4, 2006
4 out of 4 found this review helpful
This is my third Plantronics headset and if I ever need another I will stick with plantronics. The quality of all of them has been great. I have seen other reviews that said you can't have the handset in at the same time, that is just wrong. My handset plugs into my Plantronics base, you push a button to switch between them, very easy. I also saw someone say the sound was bad. I find just the opposite to be true, I have the volume all the way down on mine and some people are almost too loud. Everyone hears me fine to, there are some 6 configurations settings and it took me a minute to find the one that worked the best for most of my calls. I only wish the headset cord was a little longer, other than that this is a great replacement for my A100.
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